About Us | Movi Limo

1. What areas do you serve?

Movi Limousine proudly provides professional black car service in Chicago and surrounding suburbs. We also serve all private airports (FBOs) around Chicago, including Atlantic Aviation, Signature Flight Support, and other private terminals.

2. Do you offer airport transportation?

Yes, we specialize in Chicago airport car service to and from O'Hare (ORD), Midway (MDW), and all surrounding private jet terminals (FBOs). We monitor flight status in real time to ensure timely pickups.

3. Are you experienced with private aviation clients?

Absolutely. Movi Limousine provides discreet and professional private aviation transportation to and from all Chicago FBOs, including ramp access when allowed.

4. Do you offer hourly black car service?

Yes. We offer hourly black car service for business meetings, events, or when you need a chauffeur on standby. Hourly rides come with flexible routing and a clean, luxury vehicle dedicated to your schedule.

5. How do I book a ride?

You can book on our website at www.movilimochicago.com, by calling (630) 536-9477, or emailing contact@movilimochicago.com. Early booking is recommended, especially for airport and hourly rides.

6. What types of vehicles do you offer?

Our fleet includes luxury sedans, SUVs, and sprinter vans, perfect for airport transfers, corporate travel, and special occasions. All vehicles are modern, well-maintained, and professionally chauffeured.

7. Is gratuity included in the price?

Gratuity is optional and always appreciated. We offer transparent, all-inclusive pricing with no hidden fees.

8. Can I request a specific driver or vehicle?

Yes, we will do our best to accommodate your preferences. Let us know your request when booking, and we’ll try to match it.

9. Are your services available 24/7?

Yes, we offer 24/7 black car service in Chicago, including early morning airport transfers and late-night pickups.

10. Are you licensed and insured?

Yes. Movi Limousine is fully licensed by the City of Chicago and fully insured to operate legally and safely.

11. Do you provide car seats or booster seats?

Yes, we offer car seats and booster seats for families traveling with children. Each seat is available for $25 per ride. Please request the seat in advance to ensure availability and proper installation.

12. How do I pay for my ride?

When you book a ride, you’ll need to provide your credit card information. We will authorize the card with your bank at the time of booking, and after the trip is completed, we will charge the card and email you a receipt. Your information is securely processed.

13. What is your cancellation policy?

• Sedans & SUVs (Transfers): Cancel at least 3 hours in advance

• Sedans & SUVs (Hourly): Cancel at least 24 hours in advance

• Sprinter Vans: Cancel at least 48 hours in advance

Late cancellations or no-shows will be charged in full.

14. Do you offer corporate or executive travel accounts?

Yes. We offer corporate accounts with monthly invoicing, priority booking, and dedicated service for frequent business travelers.

15. What safety measures do you follow?

All drivers are professionally trained, background-checked, and fully licensed. Vehicles are sanitized and maintained to deliver a safe, high-quality experience every time.

16. Do you charge overtime if my flight is delayed?

We track your flight in real-time and allow 45 minutes of free wait time for domestic flights and 90 minutes for international arrivals. After that:

• Sedans: $20 per 15 minutes

• SUVs: $25 per 15 minutes

If you need more time, please call us at (630) 536-9477.

17. What happens if I don't show up for my reservation?

If no contact is made and the passenger is not present at the pickup location, the ride is considered a no-show and will be charged in full. If you can’t find your driver, please call us at (630) 536-9477 before leaving the area.

18. Is food or smoking allowed in the vehicle?

No food or smoking is allowed in any Movi Limousine vehicle. Violation of this policy may result in a $500 cleaning fee and immediate service termination without a refund.

19. Can I bring alcohol in the car?

No. Alcohol consumption is prohibited in all vehicles, even for passengers over 21, in accordance with Illinois law. Violating this rule may result in immediate termination of service without refund and responsibility for any legal fines.

20. What if I leave something in the car?

Movi Limousine is not responsible for lost or forgotten items. However, if you believe you left something behind, contact us as soon as possible at (630) 536-9477, and we will do our best to help locate it.

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