Question 1

How do I book a black car online?

Accepted Answer

You can easily reserve your ride using our secure Online Reservations form. Enter your pickup and drop-off details, select a vehicle, and receive instant confirmation by email.

Question 2

Can I modify or cancel my reservation?

Accepted Answer

Yes. Changes or cancellations can be made by contacting us at +1 (630) 536-9477 or by replying to your booking confirmation email. Please review your confirmation for cancellation terms.

Question 3

What payment methods do you accept?

Accepted Answer

We accept all major credit cards through our secure payment system. Corporate account clients may also pay by invoice upon approval.

Question 4

Will I receive a confirmation after booking?

Accepted Answer

Yes. You’ll receive an email confirmation immediately after booking, followed by a chauffeur assignment notification prior to pickup.

Question 5

Can I book a same-day or last-minute ride?

Accepted Answer

Same-day bookings are accepted based on availability. For urgent rides, please call us directly at +1 (630) 536-9477 to confirm chauffeur availability.

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